How missed-call recovery works
01
The call is missed
A client calls and no one can pick up.
02
WhatsApp opens
Revino automatically starts a conversation.
03
The AI understands
It reads intent and checks your configuration.
04
It books or updates
Confirm, hold, reschedule, cancel or escalate.
Server-owned rules
It works inside your business configuration.
The AI can't invent operational decisions — for example, it won't assign a dental extraction to a receptionist not qualified to perform it.
✓Business hours
✓Locations
✓Services & durations
✓Staff availability & capabilities
✓Service-to-staff assignments
✓Intake & triage questions
✓Booking approval policy
✓AI identity, language & tone
✓Escalation & transfer rules
What the Receptionist can do
Create & confirmCreate as pending approvalFind an appointmentRescheduleCancelEscalate to a human
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Test Lab
Configure and test the Receptionist safely in an isolated environment before it ever talks to a real client.